Which one metric today will most impact your profit in 6 months?

When you receive your P&L report, does it feel like you’re reading yesterday’s news?

Your financial metrics are mostly lagging indicators, meaning they tell you what happened last month or last quarter. Metrics like ‘Quotes sent’, ‘Hours logged, or ‘Website visits’ are leading indicators which enable you to react now to issues that will influence results later.

The Great Game of Business defined the concept of a Critical Number given that “if everything is important, then nothing is important”.

Your company’s Critical Number is the one metric, either operational or financial, that represents a weakness or vulnerability that, if not addressed and corrected, will negatively impact the overall performance and long-term security of the business.

You may seek our services to:

  1. Analyse your business to identify your key metrics

  2. Structure systems & processes to capture key metrics

  3. Implement dashboards or reports to track results